Privacy Policy — jpwede

jpwede ("we", "us", "our") operates the online betting platform accessible at https://jpwede.cam. We are committed to protecting the personal information of every individual who visits, registers with, or interacts with our Platform. This Privacy Policy has been prepared in accordance with internationally recognized data protection principles and reflects our obligations to Members who access our services primarily from Indonesia and other jurisdictions.

This Policy applies to all personal data processed by jpwede in connection with the Platform, including data collected through the website, customer support communications, payment processing, and any promotional activity. By registering an Account or using the Platform, you confirm that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

For the purposes of this Privacy Policy, the following terms have the meanings stated below:

• "Personal Data" means any information relating to an identified or identifiable natural person, including name, date of birth, email address, phone number, financial account details, IP address, and device identifiers.
• "Processing" means any operation performed on Personal Data, including collection, storage, use, disclosure, transfer, deletion, or destruction.
• "Data Controller" means jpwede, the entity that determines the purposes and means of processing Personal Data.
• "Data Subject" means you — the individual whose Personal Data is being processed.
• "Member" means any individual who holds a registered Account on the Platform.
• "Cookies" means small text files placed on your device by the Platform to facilitate session management, preference storage, and analytics.
• "KYC" means Know Your Customer — the identity and age verification process used to confirm a Member's identity before permitting withdrawals.

jpwede collects several categories of Personal Data depending on how you interact with the Platform. The table below summarizes the main data categories and the circumstances in which they are collected:

jpwede does not intentionally collect Sensitive Personal Data — such as racial or ethnic origin, religious beliefs, health data, or political opinions — except where strictly required for responsible gaming assessments or regulatory compliance, in which case your explicit consent will be sought.

jpwede collects Personal Data through the following channels:

• Direct submission: Information you actively provide when registering an Account, completing KYC, making deposits or withdrawals, claiming bonuses, or contacting customer support.
• Automated technologies: Technical and usage data collected automatically as you navigate the Platform, via cookies, server logs, pixel tags, and similar tracking technologies.
• Third-party sources: Identity verification data obtained from KYC service providers; fraud-risk signals from payment processors; publicly available data used for AML screening.
• Referral partners: Basic contact and referral information passed to us when you arrive at the Platform via a verified affiliate or marketing partner.

jpwede processes your Personal Data for the following clearly defined purposes:

• Account management: Creating, maintaining, verifying, and securing your Member Account.
• Service delivery: Processing bets, settling winnings, processing deposits and withdrawals in IDR (Rp), and providing access to all games and markets on the Platform.
• Identity verification (KYC): Confirming your identity and age (21+) in compliance with our anti-money laundering (AML) obligations.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent transactions, unauthorized account access, collusion, and other prohibited activities.
• Responsible gaming: Monitoring betting behavior to identify at-risk Members and applying self-exclusion, deposit limits, or time-out restrictions where appropriate.
• Customer support: Responding to enquiries, resolving complaints, and improving our support quality.
• Regulatory compliance: Meeting our obligations under applicable international AML, CTF, and data protection regulations.
• Marketing and promotions: Sending promotional communications about bonuses, seasonal offers (e.g., Idul Fitri promotions, Ramadhan specials, BRI Liga 1 betting offers), and platform updates — but only where you have opted in or where we have a legitimate interest to do so.
• Analytics and improvement: Understanding how Members use the Platform so we can improve functionality, user experience, and game selection.
• Legal claims: Establishing, exercising, or defending legal claims involving jpwede.

jpwede processes your Personal Data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity: Processing required to perform our agreement with you as a Member — including account creation, game access, payment processing, and withdrawal handling.
• Legal obligation: Processing required to comply with applicable laws and regulations, including KYC/AML obligations and tax reporting requirements.
• Legitimate interests: Processing necessary for jpwede's legitimate business interests — such as fraud detection, security monitoring, platform analytics, and responsible gaming interventions — provided those interests are not overridden by your fundamental privacy rights.
• Consent: Processing based on your freely given, specific, and informed consent — principally for marketing communications and the use of non-essential cookies. You may withdraw your consent at any time by contacting [email protected].

jpwede does not sell your Personal Data to any third party. We share your data only in the circumstances described below, and only to the extent strictly nece ssary for the stated purpose:

• Payment processors: Your financial data is shared with licensed payment service providers (including banks such as BCA, BRI, BNI, Mandiri, CIMB Niaga, and OCBC NISP, and e-wallet operators such as OVO, DANA, GoPay, ShopeePay, and LinkAja) solely to process deposits and withdrawals.
• Identity verification providers: KYC documents and identity data are shared with accredited third-party identity verification services to confirm your age and identity.
• Game providers: Certain transactional and technical data (e.g., username, session token, bet amounts) is shared with game studios such as Pragmatic Play, Evolution Gaming, Spribe, Pocket Games Soft, Microgaming, and NetEnt to deliver gameplay.
• Fraud and AML screening services: Technical identifiers and transaction data may be shared with fraud-detection and AML screening platforms to protect the integrity of the Platform.
• Analytics providers: Aggregated, anonymized usage data may be shared with analytics service providers to help us understand Platform performance.
• Regulatory and law enforcement authorities: jpwede will disclose Personal Data to competent authorities where required by law, court order, or regulatory directive — including in response to legitimate requests from Indonesian law enforcement agencies.
• Business restructuring: In the event of a merger, acquisition, or sale of assets, your Personal Data may be transferred to the acquiring entity, subject to equivalent privacy protections.

jpwede retains your Personal Data for as long as is necessary to fulfill the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements. The following general retention periods apply:

Upon expiry of the applicable retention period, jpwede will securely delete or anonymize your Personal Data so that it can no longer be associated with you as an individual.

jpwede employs a robust, layered approach to data security designed to protect your Personal Data against unauthorized access, disclosure, alteration, or destruction. Our technical and organizational security measures include:

• 256-bit SSL/TLS encryption: All data transmitted between your browser and our servers is encrypted using industry-standard TLS 1.2 or higher protocols.
• At-rest encryption: Sensitive data stored in our databases — including KYC documents and financial records — is encrypted using AES-256 encryption.
• Access controls: Access to Personal Data is restricted to authorized jpwede personnel on a strict need-to-know basis. All staff with data access undergo background screening and receive regular data protection training.
• Two-factor authentication (2FA): Members are strongly encouraged to enable 2FA on their Accounts to add an additional layer of protection against unauthorized login.
• Intrusion detection and monitoring: jpwede operates 24/7 security monitoring systems to detect and respond to suspicious activity, unauthorized access attempts, and data anomalies in real time.
• Regular security audits: Our Platform undergoes periodic penetration testing and vulnerability assessments conducted by independent cybersecurity specialists.
• Incident response plan: In the event of a data breach that poses a risk to your rights and freedoms, jpwede will notify affected Members and relevant authorities within the timeframes required by applicable law.

jpwede uses cookies and similar tracking technologies to operate the Platform effectively, personalize your experience, and analyze usage patterns. The following categories of cookies are used:

• Essential cookies: Strictly necessary for core Platform functionality — including session management, login state, and security tokens. These cookies cannot be disabled without impairing your ability to use the Platform.
• Functional cookies: Enable enhanced features such as remembering your preferred language, currency display (IDR / Rp), and time-zone setting (WIB by default).
• Analytics cookies: Used to collect aggregated information about how Members interact with the Platform — pages visited, features used, session duration — enabling us to improve usability and content.
• Marketing cookies: Used, with your consent, to deliver relevant promotional content and track the effectiveness of marketing campaigns, including seasonal promotions tied to Idul Fitri, Indonesian Independence Day, and BRI Liga 1 match fixtures.

You can manage your cookie preferences through your browser settings at any time. Please note that disabling cookies beyond the essential category may affect the functionality and performance of the Platform. Detailed instructions for managing cookies in major browsers (Chrome, Firefox, Safari, Samsung Internet — widely used across Indonesia) are available in each browser's help documentation.

Subject to applicable law, you have the following rights in relation to the Personal Data jpwede holds about you:

• Right of access: You may request a copy of the Personal Data jpwede holds about you, along with information about how it is being processed.
• Right to rectification: You may request that inaccurate or incomplete Personal Data be corrected or updated without undue delay.
• Right to erasure: You may request deletion of your Personal Data where it is no longer necessary for the purpose for which it was collected, subject to jpwede's retention obligations under applicable AML and regulatory requirements.
• Right to restriction of processing: You may request that jpwede restrict the processing of your Personal Data in certain circumstances — for example, while the accuracy of the data is being contested.
• Right to data portability: Where processing is based on your consent or a contractual necessity, you may request that your Personal Data be provided to you in a structured, commonly used, machine-readable format.
• Right to object: You may object to processing based on jpwede's legitimate interests — including direct marketing — at any time.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of the above rights, please submit a written request to [email protected] with the subject line "Data Subject Request". jpwede will respond to all verified requests within 30 calendar days. We may need to verify your identity before processing your request to ensure we are not disclosing your data to an unauthorized third party.

The Platform is strictly intended for adults aged 21 and over. jpwede does not knowingly collect, process, or retain Personal Data from any individual under the age of 21. If you are under 21, you must not register an Account, use the Platform, or submit any Personal Data to jpwede.

If jpwede becomes aware that Personal Data has been collected from an individual under the age of 21 — whether through a registration attempt, KYC submission, or any other means — we will immediately suspend the relevant Account and delete all associated data without delay. If you are a parent or guardian and believe that your child has submitted Personal Data to jpwede, please contact us immediately at [email protected].

As an internationally operated platform, jpwede may transfer your Personal Data to processors and sub-processors located outside Indonesia — for example, to cloud hosting providers, game studios, and identity verification services that operate in other jurisdictions.

Where Personal Data is transferred internationally, jpwede takes appropriate safeguards to ensure that such transfers are conducted in compliance with applicable data protection standards. These safeguards may include:

• Entering into data processing agreements with recipient entities that incorporate internationally recognized standard contractual clauses.
• Transferring data only to jurisdictions that are recognized as providing an adequate level of data protection.
• Conducting due diligence on the security practices and data protection policies of all third-party processors prior to engagement.

By using the Platform, you acknowledge and consent to the transfer of your Personal Data to jurisdictions outside Indonesia in the manner described in this section.

jpwede reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform functionality. When material changes are made, we will notify Members by email, by posting a prominent notice on the Platform, or by updating the "Effective Date" displayed at the top of this document.

Your continued use of the Platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically — particularly during seasonal promotional periods such as Ramadhan, Idul Fitri, and the BRI Liga 1 season — when new features or marketing activities may be introduced.

If you have any questions, concerns, or complaints about this Privacy Policy or jpwede's data processing practices, please contact our dedicated data protection team:

• Email: [email protected]
• Subject line for data requests: "Data Subject Request" or "Privacy Enquiry"
• Support Hours: 24 hours a day, 7 days a week — including Indonesian public holidays
• Language Support: English and Indonesian-speaking agents available
• Response Time: We aim to acknowledge all privacy enquiries within 3 business days and provide a substantive response within 30 calendar days

For further information about your rights and how to exercise them, please also refer to our FAQ page. For the full terms governing your use of the Platform, please review our Terms & Conditions.